Easyrewardz’s Shopster 5.0 Upgrades Indian Phygital Retail Competitiveness with AI

-

Easyrewardz, India’s leading end-to-end CLM & Loyalty solution provider firm has launched the enhanced capabilities Shopster 5.0 AI-powered Contactless Conversational Commerce toolkit. Shopster 5.0 for the first time enables Indian Retailers with next-generation video commerce and WebBot capabilities designed for enhanced customer purchase experience. Shopster has already enabled many leading retail brands to boost store sales during the pandemic.

Shopster 5

“The deep learnings from enabling Phygital competitiveness in combating pandemic impact on customer shopping behaviour and their gravitation towards E-Commerce have formed the key enhancements in Shopster 5.0. Physical retailers now have a powerful tool to better the physical, hybrid and online purchase experience of shoppers,” said Soumya Chatterjee, CEO, Easyrewardz.

Leading retail brands, including Kiehls, UCB, Tommy Hilfiger, BodyShop, Marks & Spencers, and Pantaloons amongst many others trust Shopster to continually upgrade their Phygital shopping experience. Shopster is today powering 1500+ stores and has reached over 30 Lac customers.

Tejas Kadakia, Co-founder & Sales Director, Easyrewardz said, “our retail customers are already reporting 12 per cent better sales conversion in their Shopster enabled stores compared to others. They are also seeing many of their long-absent customers re-engaging with the superlative video commerce experience that enable shopping from home with an experience that is better than both physical shopping and e-commerce.”

Shopster has become an important pull channel that has helped retailers transform more customers into consumers, decrease returns, and create brand loyalty. As shoppers move away from conventional brick-and-mortar shops, the retail environment tries to replicate the in-store process as near as possible. The natural conversation flow ensures your customers feel heard, validated and valued. And this is what all online shoppers today expect!

The latest 2022 Shopster 5 adds numerous features including Video Commerce, Marketing Enablement, Product Discovery Enhancement, Conversational AI, Quick hops for CX and Hassle-Free Payments via Shopster Pay.

Easyrewardz, a Flipkart – backed company that operates in nurturing lifelong customer relationships by offering an engaging brand experience and managing the customer lifecycle. Easyrewardz, a cloud-based, industry-agnostic CLM platform, integrated with all brand’s touchpoints, leverages the power of personalization by analysing data at every step of the customer journey with its 360° Customer Lifecycle Management Solutions. To read more about Easyrewardz product suite & solutions and for the latest updates & industry insights.

 

Support Indian Spectator, follow us on Google News. Submit your opinion and guest articles on Info.indianspectator@gmail.com

IS NewsDesk
Stories curated by our interns and news crew. Originally reported or general compilation from various available sources and news agencies.

Latest News

Damodar Savarkar: A Journey of Controversy and Conviction

You know, Vinayak Damodar Savarkar, a prominent figure in Indian politics, had quite the journey. Born on 28th May...

Congress and AAP arrive at a Lok Sabha seat sharing formula in Delhi.

The Congress and Aam Aadmi Party (AAP) have worked out a deal for who gets to run for Lok...

Yami Gautam’s Role in ‘Best Film of Her Career’ Garners Acclaim: Article 370 movie

Excitement is building among movie fans nationwide for "Article 370," directed by the renowned Aditya Dhar of "Uri –...

Understanding Maratha Reservation: Key Points You Need to Know

On Tuesday, The Maharashtra Assembly approved the Maharashtra State Reservation for Socially and Educationally Backward Classes Bill 2024, which...

Former CM & Shiv Sena Leader Manohar Joshi Passes Away

Political leaders from across party lines, including Prime Minister Narendra Modi, paid heartfelt tributes to former Lok Sabha speaker...

Understanding the World of Fintech in India

In a recent report shared with Parliament, the Standing Committee on Communications and Information Technology raised worries about how...

CBI Raids Premises of Former J&K Governor Satya Pal Malik in Kiru Hydropower Corruption Probe

In a significant development, the Central Bureau of Investigation (CBI) conducted raids on the properties of former Jammu and...

Understanding the Thanthai Periyar Sanctuary Issue: What’s Happening and Why It Matters

Lately, there's been a lot of talk about the Thanthai Periyar Sanctuary in Tamil Nadu. But why all the...